Why shop with us, Frequently asked Questions

  • Safe & Secure Payments
  • 🚚 Fast, Reliable Delivery
    • 💰 Easy Returns & Refunds
      We will always ensure that you’re happy with your order and keep you informed every step of the way.
    • FAQ:
    • 1. Is everything on your website available in-store?
    • Not necessarily. Our online store includes a wider variety than what we keep in stock at our physical shop. Some items may need to be prepared or sourced before they are available for collection or delivery.
    • 2. Are you a dropshipping company?
    • No, we personally handle all orders. While some items are sourced from wholesalers, we ensure quality checks, proper packaging, and smooth delivery.
    • 3. How long does order processing take?
  • Our online store offers a wider selection than our physical shop. We deliver locally and use PUDO, we’ll notify you when your order is ready and, on its way.
    • 4. Can I pick up my order immediately after placing it?
    • Our online shop is delivery only.
    • 5. What if an item I ordered is not immediately available?
    • We will contact you with options, including estimated wait times, alternatives, or a refund if needed.
    • 6. How long for delivery?
    • We deliver local within 24hours, and Pudo is 2 to 7 days depending on distance.
    • 7.How do I pay?
    • Local can pay with card or cash on delivery, all other orders we use YOCO payment portal.
    • 8.Which are the next towns?
    • Potchefstroom, Stilfontein, Orkney,